Necklaces Bracelets Earrings Other

Can I return the merchandise PAyment Instructions Shipping charges How long does the merchandise take to arrive What if I want another item like one you already have What if I want a matching item, like a bracelet for a necklace for example Why can't I specify a quantity of more than one when ordering Where do you get your merchandise Some items aren't stamped. Are they still silver I have a question you havent addressed here. How do I ask you my question How are items wrapped Can I track my order Is my information secure? Who do I call incase I need billing information Can I return the merchandise Yes, merchandise can be returned and refunded. You will be refunded on the full value of your items except the shipping charges. Payment Instructions We accept credit card payments or payment through Paypal through our merchant account CCNOW. This is the safest method of payment for the buyer and for the protection of your information. To purchase an item just click the 'But it at CCNOW' button under the item, you will then be offered the choice of paying through Paypal or by Credit Card. Shipping charges The shipping charges are $15 USD for all countries (For Australia, please email us before buying). It doesn't matter how many items you ordered, the overall shipping charges still remain $15 USD per shipment (not per item). Please remember, these items come directly from Egypt. How long does the merchandise take to arrive It takes five working days for your merchandise to arrive (weekends aren't counted, this might make the duration 7 days). The counting starts from the day your items are shipped (usually the next morning). We will email you the moment we ship. Please remember your merchandise arrives directly from Egypt. What if I want another item like one you already have Most items we exhibit are antique or vintage and are hand crafted and almost all are one of a kind unique items. The Ancient Egyptian items are of course contemporary but they are still handmade. If you require similar item as one that's been sold or still available, just send us an email stating the item number you would wish to have one like and we will respond informing you of the possibility of doing so. This is really a case by case issue. What if I want a matching item, like a bracelet for a necklace for example As mentioned before, most items are unique (see What if I want another item like one you already have) but upon your request we will try to find an item as closely matching as possible. Why can't I specify a quantity of more than one when ordering For the reasons stated above, in most cases only one item exists. Where do you get your merchandise All our items are purchased in Egypt. Mostly from antique dealers. Some items like, silver beads and pendants may come from other eastern nomadic and non-nomadic cultures in India, Persia, Turkey and Afghanistan. Other items may be contemporary, like the pharaonic styles, but all are purchased here in Egypt. However, for the most part, items are arabic/bedouin. Some items aren't stamped. Are they still silver Yes they are silver, solid sliver. All our items are solid silver with a silver content between 60% and 90%. There are simple tests you can perform to ensure the items are silver, and find out the percentage of silver, too. There are many reasons why some items aren't stamped. The reasons are: Antiquity, some items are too old and were made before most people stamped their items in Egypt. Some necklaces are re-threaded from beads of other items hence the Stamp is lost. Stamping is expensive and would add a lot to the price of the items so they are left unstamped. Bedouins never stamped their items; jewelers who bought their items sometimes had them stamped later, this explains why an old piece can havea later stamp date. I have a question you havent addressed here. How do I ask you my question You can ask any question you like. Simply click here to send us an email asking us whatever you like. How are items wrapped All items come in the traditional Khan El Khalili velvet pouch. (Khan Khalili is an ancient arabic bazar in Cairo that still exists today. It was built in 1382).